The Store/ Office Assistant is responsible for a variety of daily activities in the office including, e-mails, directing phone calls, administrative tasks, supply ordering, schedule coordination, basic store merchandising, retail customer service, filing, maintaining accurate records across multiple government agencies, and other administrative support tasks.
DUTIES, TASKS, & RESPONSIBILITIES
Monitor and manage inventory of office, warehouse & shop supplies; order and distribute supplies as necessary
Coordinate and schedule appointments and meetings for president & vice-president
Coordinate and schedule trade show contracts and hotel reservations
Maintain and update DOT binders to ensure compliance
Maintain proper mining records in accordance to BLM policy
Maintain proper merchandising and cleanliness of retail store
Update all store displays and signage
Maintain mailing lists and special customer requests lists
Oversee annual Fossil Hunt Contest each summer
Maintain stock of all company sales literature
Provide back-up customer service and retail floor support.
Greet customers in a professional manner
Answer phone calls and take phone orders
Create monthly schedule using simple scheduling software
Perform other administrative support tasks, including updating and sorting files, general filing, drafting and proofreading correspondence, and conducting research
SKILLS, KNOWLEDGE & ABILITIES
High school diploma or general education degree (GED) required, associate degree preferred
1-3 years of relevant experience in an office setting, preferably in an administrative or clerical role
Excellent organizational skills, ability to prioritize, and comfortable working independently
Exceptional oral and written communication skills, including strong spelling, grammar, and punctuation
Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills
Strong attention to detail
Proficient computer skills and ability to operate general office equipment
Ability and skill to maintain open and professional communication between all levels of employees
PHYSICAL DEMANDS & WORK ENVIRONMENT
General office environment. Daily exposure to PC. Noise level can be high when the equipment in the lapidary is running. Employees are asked to do some heavy lifting up to 50 lbs. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee is required to use hands, fingers, handle, or feel objects, tools and controls. The employee is required to stand; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
MEASURES OF PERFORMANCE
In addition to the Job responsibilities, duties, and tasks listed in the job description, the employee will be evaluated on the following criteria: Knowledge and understanding of the job; Acceptance of responsibility/ Initiative; Problem Solving/ flexibility/ versatility; Oral and written communications; leadership/ human relations; Attendance/ Punctuality.